Anh ngữ VP-05

English at work 5 – The Queen of Sheba

Anna vẫn đang còn bở ngỡ chưa quen lắm với một số quy trình hoạt động trong công việc tại công ty mới của cô. Cô quay sang các đồng nghiệp của mình để trông cậy họ giúp đỡ, nhưng cô lại lúng ta lúng túng thế nào đó đã làm cho Denise hết hồn với tràng âm thanh quá nhiễu động. 

Ttong tập này bạn sẽ học một số cách ngôn ngữ dùng để đưa ra các yêu cầu lịch sự.

Các cụm từ thiết yếu bạn cần chú trọng và ghi nhớ:

I was wondering if you could do something for me…
Tôi đang định bụng hỏi nhờ bạn giúp giùm 1 chuyện...
Would you be able print out a file for me?
Bạn có thể in ra một tập tin cho tôi không?
Could I have it within ten minutes please?
Tôi có thể có nó xong trong vòng mười phút không?
Could you possibly help me with the printer?
Bạn có thể giúp tôi 1 việc trên máy in không?
Would you mind writing your email later?
Bạn có nhớ viết email của mình sau không?

Script:

Narrator: Welcome back to English at Work. We’re still in Anna’s first week in the busy offices of Tip Top Trading. How’s it going Anna?

Anna: Everything’s still so new to me. I keep needing to ask people for help!

Narrator: Well, that’s only natural at the beginning. To ask people politely for help use the words would and could. You can also use the word please, but don’t make the mistake of thinking’s enough to make what you say polite.

Anna: Er, ok.

Paul: Hello Anna!

Anna: Oh hi, Paul!

Paul: I was wondering if you could do something for me?

Anna: Yes of course.

Paul: Would you be able to print out a file for me? It’s a document on CBL –Convincing Bananas Limited – they’re one of our suppliers. The file should be on the system and could I have it in the next ten minutes please, as they’re on their way here for a meeting?

Anna: Yes. Oh no, I’ve no idea how to find it! Tom…?!

Tom: Er, ask Denise. She should know.

Anna: Ok, thanks Tom, I’ll ask her.

Denise: (on the phone to Sharon) I’d warned her, you know, I said ‘Victoria, if you don’t change your hairdresser-

Anna: Denise?

Denise: One day you’ll… hold on a moment. Anna?

Anna: Please email me the background file on CBL.

Denise: Er!

Anna: Thank you.

Denise: (on the phone) Who does that girl think she is?… Anna… new girl… I told you about her… yes with the saucepans, that’s the one. She’s only been here five minutes and she’s already acting like the Queen of Sheba…

Anna: Oh and Denise, please send it to me within five minutes, Paul needs it soon. Thank you.

Denise: Really!

Tom: He he, good to see who’s the boss, eh Denise?

Denise: Really!

Narrator: Er, Anna, I think you’ve upset Denise…?

Anna: Upset Denise?

Narrator: You were a bit rude when you asked her to help.

Anna: Was I?

Narrator: Remember what I said Anna. Just using ‘please’ to ask someone to do something can sound a little rude.

Anna: Oh.

Narrator: Instead of saying ‘Please send me the file’ you could say ‘Could you possibly send me the file?’ or ‘Would you mind sending me the file?’

Anna: Oh! English is so confusing! I’ll try to remember that. Oh no, the printer isn’t even set up! Tom?

Tom: Yeah?

Anna: Please help me with…I mean, could you possibly help me with the printer?

Tom: Er… I need to finish this email to a really important new client.

Anna: But it’s really urgent. Would you mind writing your email later?

Tom: Okay, since you asked so nicely. Let’s have a look…

Narrator: Well, it’s a good thing Anna has understood how to use ‘could’ and ‘would’ to ask for things, before she upsets anyone else. Let’s hear those phrases again:

Paul: I was wondering if you could do something for me?

Paul: Would you be able to print out a file for me?

Paul: Could I have it within ten minutes please?

Anna: Could you possibly help me with the printer?

Anna: Would you mind writing your email later?

Narrator: The printer seems to be working well, but how well are Anna and Denise working together? Are these two going to be enemies?

Denise: Really! ‘Denise do this! Denise do that!’ I’m telling you Sharon, I’ve almost had enough! I get treated like I’m some kind of servant!